Our Mission

The mission statement of our company is to become the premier provider of roadside assistance in the Central Alabama and surrounding areas. It is our desire to deliver high quality solutions to various vehicle problems that most driver experience on the road. By embracing technology, developing internal efficiencies, and focusing on the client’s welfare, we can minimize automobile accidents and help the drivers get back on the road as soon as possible

Our Beliefs

Despite the advancement of technology and changes in most of our highways and vehicles, there is still a number of breakdowns that happen every now and then. The reasons for situations may be varies but it can be minimized. However, when break down occurs, the best thing to do is seek professional help.

Our strategy as a local company is to make our Roadside Assistance services available 24 hours a day, 7 days week throughout the year. We believe that safety is an utmost concern which is why we continue to provide assistance at any time day or night, regardless of the weather conditions. We also make sure to arrive as early as possible on the client’s location so he or she can get back on the road right away.

Our company understands what most drivers need.  We know how it feels to in a lock out situation, stopped by a dead battery or no fuel, and sidelined with a flat tire. With these circumstances, we give a quick response and guarantee to arrive on time. Our team of technicians are always on the go to provide solutions to any vehicle problem. We have a wide range of services available so any concerns can be addressed anytime by our experts.

Our goal is to go beyond the customer’s expectations while upholding a professional business practice. Through our years in business, we continue to innovate and provide exceptional roadside assistance services to our customers in Central Alabama. We have a team of dedicated professionals that have many years of experience and training to get the job done right.  These well trained and highly skilled individuals have a passion for problem solving and getting you moving again regardless of the problem.

Our current success is fueled by our dedication to help and ensure our client’s safety. We invest greatly in our people by keeping them updated with the latest information and techniques on servicing today’s automobiles. Every team member is empowered to assist every client with any situation.

At Coosa River Roadside LLC, we do not just take care of our clients, but our team as well. Aside from having a friendly work environment we also partner with automotive businesses throughout Central Alabama to ensure we’re providing the best service possible to our clients. This has helped us gain the confidence of old and new clients alike.  We look forward to showing you what we can do for you in your time of need.

Advantages


24 X 7 Service

We are a true 24 Hour Operation. We assist our customers day or night. When the phone rings, we answer and leap into action to assist in getting you back on the road quickly.

Winch Out Service

Did you leave the pavement and now can’t get back to safety? We can pull you back to safe ground with a phone call. Contact Dispatch with the details and we will quickly get help to you.

Fluid Delivery Services

In addition to fuel delivery, we offer delivery of oil, transmission, radiator, DEF and more. Contact dispatch with your request and we can have a technician deliver and assist with getting fluids back to their proper level.

If You Have Any Questions?

Feel free to contact us

We know it can be stressful when you’re stranded. Contact us to have all of your questions answered and service set up. Once we have the details help is on the way.  You will quickly get back to the things that matter most.

Discount Programs


First Responders

Receive 10% Discount

Military

Receive 10% Discount

Teacher/Student

Receive 10% Discount

promo code: Web2020

Receive 10% Discount

Important Things to know

  • If you have Roadside Assistance you can request Coosa River Roadside LLC.  If they are unable to connect you with our services, you generally have the option of paying out of pocket for services and submit for reimbursement. Just tell your technician that you will need a receipt for reimbursement and they will provide you with the appropriate documentation. Check with your Roadside Assistance Provider for details
  • Lock Out Services are performed at the vehicle owners request.  A Valid ID and Registration will be required at the time of service.
  • All Payment is required at the time services are rendered.  We accept Cash, Credit Card, Debit Card, and CashApp as a form of payment.
  • Fuel Delivery consist of 2 gallons of 87 octane unleaded gas unless otherwise requested.  Please tell your Technician if you require Diesel or higher octane fuel.
  • Receipts are provided upon request. An Email address is required to provide a receipt at the time of service.
  • A tire change requires the use of the vehicle equipped spare tire.  Technician will ensure proper inflation of spare tire at time of installation.

What Our Clients are saying


Feedback is important to us. We always like to hear what our customers have to say.  Below are some recent comments left by actual customers.

I found myself on the side of Interstate 65 trying to get home to Huntsville but I was out of gas. I called several other companies that couldn’t help me or didn’t answer their phone at all. I spoke with Chris and he made me feel at ease. Within 30 minutes he was there to get me going. He followed me to the next exit where I was able to fill up. Rate were reasonable and would highly recommend to anyone who needs help. These guys are 5 stars all the way!

– Jacob Owens

I travel a lot for work and found myself with a rental car with a flat tire. I called their 800 number with a 2 hour wait. So I started calling around and found Coosa River Roadside. They were to my rescue and back on the road within 45 minutes. I felt safe and confident the technician knew what he was doing. I felt my safety was their top priority which made me feel better being in a strange place. From the first phone call to seeing the flashing lights, these guys are top notch all the way!

– Marcia Daniels